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write an essay that is a minimum of two pages in length, analyzing a negative experience you have

had as a consumer. Specifically, discuss the following points.

1. Tell the story, in detail, of a specific negative experience that you had as a consumer.

2. Discuss the core values espoused by that organization. Incorporate information about that organization’s values

using resources about the organization found in the Waldorf Online Library, the organization’s website, a

YouTube video created and posted by the organization, and/or the organization’s social media sites. (If this is a

small organization that does not have a website, YouTube, or social media sites, and no library resources are

available on this organization, rely on your observations of the organization’s espoused values.)

3. Compare and contrast (a) the core values that the organization espouses and (b) the values reflected by the

organization’s actions in your consumer experience.

4. In your analysis, integrate the concepts presented in the unit lesson, and support your analysis with library

resources. Incorporate a minimum of five resources in your essay. Of the five resources, include a minimum of

three resources from the unit lesson, readings, or other sources from the online Library. Of the five

resources, at least one resource should be a primary source (e.g., website, social media site, or YouTube video

posted by the organization), which emphasizes the organization’s espoused values.

Use APA style.


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