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For assignment you will need to read the article titled Bob's Meltdown. This article presents a fairly typical situation that occurs when KM is implemented into either a struggling company or one that is resistant to change. 
Your assignment is to read the article, and write a 1000 word essay. In your essay you should take on the role of the CEO (Jay). Your essay should address the following:
1. How would you counsel Bob.
2. How would you counsel Annette.
3. What would be your decision regarding KM within the firm? 

P.S. Feel free to go against KM if you don't feel it is appropriate in their situation. As long as your arguments are solid, your grade will not be negatively affected.


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